You’ll need to provide QuickBooks with a receipt for the transaction in question, correspondence from your outside tax accountant, or a document stating the balance of the account if an account balance is in question. If you invoke the guarantee, QuickBooks will conduct a full n evaluation of the Live Bookkeeper’s work.

An “error” is: a) a transaction that has been incorrectly categorized to the wrong account b) an account balance in QuickBooks that doesn’t match the actual account balance or c) improper transactions which can’t be supported by documentation (including client responses and client meeting notes). If your Live Bookkeeper makes an error that requires you to re-open your books for any month, we’ll correct the error in your books for the month that the error occurred at no additional charge.Įligible errors include only those made by a Live Bookkeeper. Īccurate Books Guarantee: Accurate Books Guarantee is only available for active customers of QuickBooks Live Monthly Bookkeeping who have provided their current business tax return. For more information about Intuit Payments' money transmission licenses, please visit. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.